FAQ

If you are unable to find the answer down below, please submit an inquiry

How do I Set up trailer at camp site

Watch video set-up
Is my deposit refundable?

Yes! The security deposit is intended to cover any ancillary charges, such as cleaning fees, interior damage, etc. The deposit money gets automatically returned to you 7 days after their trip ends.
Can my vehicle tow these trailers?

Please go to rvusa.com/tow-guide
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.